Andrew Smyth
59 Sycamore Grove, Bracebridge Heath, Lincoln, LN4 2RD
www.asmyth.com
email little.jag@hotmail.co.uk

phone 01522 808116

SUMMARY

Experienced Business Professional / Manager with proven expertise in maximizing productivity and
service; qualifications include:
· All aspects of profitable business operations management
· Manpower training and strong team building, leadership, motivation
· Program management, multiple project coordination and streamlining procedures to optimize performance
and expedite on-time task completion
· Large equipment operation, maintenance and repair
· New product design and development, responsive to industry trends and consumer buying patterns
· Travel planning/coordination
· Responsive customer relations and troubleshooting to safeguard all standards in service delivery
· Inventory management, purchasing and cash management
· Networking and establishing effective business alliances to achieve growth objectives
· Target market identification, the creation of niche market and maintaining competitive market presence

PROFESSIONAL EXPERIENCE

HMP MORTON HALL, Swinderby, Lincoln 2004 - Present
Waste Management Supervisor
· Recruited to initiate a new waste management system incorporating cutting-edge technology and
train/motivate/supervise prisoner teams in daily operations
* operate, repair and maintain the Big Hanna machine, macerator and dewaterer
* visit other sites to facilitate change and improve work quality
* monitor inventory levels and responsible for purchasing
* prepare/verify all associated documentation
· Worked closely with the developer of the Big Hanna Composting Machine and Imperial College in successfully
adapting this existing equipment to expedite an efficient composting process, resulting in reduced overhead
* developed operating protocols and training strategies
* revised/streamlined procedures and safety standards
* established compost material application policies for use on the farm and gardens
* received the Butler Trust Award for this environmental protection effort (presented by Princess Ann in
Buckingham Palace
· As Qualified Assessor, prepare prisoners for NVQ and NPTC Qualification in waste collection and recycling
· As part of management team, assist and supervise prisoners with grounds,, animal care and general farming

INLAND REVENUE EDUCATION HEADQUARTERS, Riseholme, Lincolnshire 2001 - 2004
Course Administrator
· Coordinated class schedules and all associated travel/accommodation logistics for Revenue staff to complete
required Revenue training programs
· As part of Information Technology Team, instrumental in the website development & management

BT CALL CENTRE, Lincoln, Lincolnshsire 2000 - 2001
Faults Engineer
· Provided comprehensive customer assistance in troubleshooting/resolving telephone line problems

CLEAN IMAGES, Sandhurst, Berkshire 1999 - 2000
Manager
· Operated, repaired and maintained 1-Hour Photo development equipment and assisted in all aspects
of high-volume dry cleaning operation

SE RIORDANS GOLDSMITHS, Fleet, Hampshire 1997 - 1999
Sales Associate / Assistant
· Primary responsibilities included customer service, order pickup/delivery and cash management
· Assisted Owner in the new product design and the development of a customized software application to
improve inventory management.

one of my jewellerydesigns

FARNBOROUGH SPRAYERS, Camberley, Surrey 1982 - 1997
Throughout successful 15 year tenure, progressed through positions of increased responsibility and skill

Managing Director (1986 - 1997)
· Performed all administrative, marketing, customer service and hands-on functions necessary to maximize
productivity, maintain high-level customer satisfaction and achieve all growth objectives
* managed workshop operations
* established strong inter-departmental communication channels to expedite processing and product
completion
* responded to customer inquires and developed quotes
* coordinated multiple projects
* created and promoted new designs and worked closely with customers from initial contract through
final purchase
· Identified and developed niche lighting market resulting in 400% increase in revenues and staff increase from
5 to 20 support personnel
* promoted product line in Freemans Mail Order Catalogue (largest mail order catalogue in Britain)

Workshop Manager (1984 - 1986)
Stove Enameller (1982 - 1984)

SURREY & HANTS SCOOTERS (1985 - 1987)
Founder / Manager
Developed and marketed customized scooters and received performance awards in both painting and refinishing

EDUCATION / CREDENTIALS

NVQ Level 3 Recycling
A-1 Assessor, Waste Collection
A Level Mathematics & General Studies
O Level Studies (Geography, Technical Drawing, Mathematics, English, Physics, Phys/Chem)
Fork Lift Driver's License
AQA Introduction to Counseling Concepts (units VC01 and VC02)
BT New Entrant's Exam
City and Guilds Word Processing

Computer literate - Microsoft Office Suite, Flash, website design/publishing/promotion and customized software
Willing to travel/relocate
References available for review